morgenall-logo

Client Service Manager / 3 - 5 Years / Hyderabad

Hyderabad

Posted 22 Sep 2016 (335 days ago)


Job Description

• The Client Services Manager position is primarily responsible for maximizing revenue opportunities for Travel Tripper’s customers in order to meet and exceed revenue goals. The job requires a combination of revenue management, account management, and tactical online marketing knowledge. You will serve as a point of contact for all the client’s needs from long term relationship building, customer-service, and championing the customer’s product enhancement requirements. • Needs to work for Australia Time Zone in Hyderabad. Responsibilities • Understand and internalize Travel Tripper’s products and services • Develop and maintain relationships with your portfolio of clients Ensure proper and timely implementation of products for new customer hotels • Provide clients training on Travel Tripper products Educate customers on Travel Tripper products and new feature releases • Analyze performance metrics in reports distributed to clients to develop and implement recommendations for promotions, packages, pricing. • Monitor, evaluate, and report on customer hotels, individually and collectively toward achieving weekly, monthly, annual targets • Develop, recommend, and implement strategic and tactical traffic generation campaigns for customer websites • Provide input to appropriate internal team(s) on customer requirements and product evolution. • Update and maintain customer information in CRM • Maintain high level of professionalism when interacting with clients • Assist with ad hoc projects as needed to provide client satisfaction and company growth

Key Skills


Industry

Retail

Employment Type

Full Time

Job Function

Customer Service


Experience Required

3 - 5 Years


No Of Positions


Salary Offered

INR 4 - 5


Interview Locations

Client Location - Not Mentioned(Interview Mode - Face 2 Face)


Also Matched Jobs


Relationship Manager

Chennai,India

Posted 22 Aug 2017(1 day ago)


Sr.Dotnet Developer

Bangalore,India

Posted 18 Aug 2017(5 days ago)


ASP.Net Developer

Bangalore,India

Posted 17 Aug 2017(6 days ago)


Siebel Order Management lead

Bangalore,India

Posted 17 Aug 2017(6 days ago)


Software Engineer

Bangalore,India

Posted 17 Aug 2017(6 days ago)