MS Exchange / 0 - 0 Years / Not Mentioned

Not Mentioned

Posted 13 Mar 2018 (341 days ago)

Job Description

Client: IMS Health
Location: Bangalore
NP:15 Days / Immediate

Job Specifications



Bachelor’s Degree in Information Technology or related field.

Technical / Soft Skills

      Require office 365, MS Exchange 2010\2013 Server Administration and support experience.
      Minimum 1-2 years Server administration and support experience on MS Exchange 2010\2013.  
      Minimum 2-3 years experience on office365 products like Exchange online\2013, Skype of Business, Outlook 2013 support experience  
      Managing Email Security Services CISCO IRON Port, office365 (Exchange online protection)
      Strong Knowledge on using Exchange 2010\2013 & office 365 powershell Commands
      Support Experience on Faxination (Easylink)
      Support Experience on Skype Integeration\federation, Enterprise Archiving
      Knowledge about IPAD, IPhone, Android device technicalities and setup email and calendaring using Active sync, Mobile iron, INTUNE (MDM platforms)

Experience (Yrs.) / Location

3 – 4  Years

Additional Experience /  
Area of Specialization /
Areas of Expertise with specific years of experience against each skill.

Should possess good written and verbal communication skills. 
             Knowledge on Symantec EV, E-discovery, content search tools
             ITIL process through ticketing tool (Incident, Problem, Change Management Request Management).
             Exchange Database Failover\Failback, Database Maintenance activities
             Trouble shooting outlook issues, Skype login issues

Brief Description of the Job:-

Responsible for the day-to-day support and maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation. Responsible for coaching and mentoring less experienced team members. In depth Functional knowledge of the application(s) supported and interdependencies.  

Any specific personality traits required for the position:-

Willing to work 24*7 environment and on call support in weekend.

Please keep in mind the following :
Common Rejection Reasons:

        Level-1 Experience in outlook troubleshooting
        Not much experience on Exchange servers, o365.
        Communication not good.

  • Communication average.
  • Experience on Exchange server troubleshooting issue Level-1
  • Level-1 experience on Outlook related issues, but not able to answer most of the questions.

·         Level-2 experience in outlook troubleshooting and mail flow related issues.
        No experience on Exchange server related issues, server patching, failover\failback.
        ITIL process aware of it and looks good.
        Not much experience on Skype troubleshooting issues, handled few related to SIP address mismatch issues.
        No experience on MDM, active sync related issues.
        Ready to work in shifts

Kindly refer to the table below for rates.

SI Sys Integration



3-5 years
Best Rate

3-5 years- Benchmark

5-8 years Best Rate

5-8 years Benchmark

8+ years Best RATE

8+ Years


MS Exchange







Please follow the tracker below for the same.

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Date of Submission

Candidate Name

Contact No

Email id

Current Location

Preferred Location

Total Work Ex

Rel. Work Ex.

Notice Period

Company Description

It is a public global Information Technology company committed to Empowering Business Transformation. A comprehensive set of IP based software solutions (20+), coupled with a wide range of IT services, uniquely positions the company to address the dynamic requirements of a variety of industry verticals, predominantly Banking, Insurance, Capital Markets, Asset & Wealth Management (BFSI). Furthermore it offers solutions to the government, manufacturing, retail, distribution, telecom and healthcare sectors. Among its repertoire of IPR based solutions the flagship products of the Company are Premia, MFund, Orion, Kasle and Amlock The Company has a very strong foothold and customer base in geographies like South Asia, Middle East and Africa, China, Asia Pacific, Kingdom of Saudi Arabia and North America.

Key Skills


Not Mentioned

Employment Type

Not Mentioned

Job Function

Not Mentioned

Experience Required

0 - 0 Years

No Of Positions

Salary Offered

0 - 0

Interview Locations

Not Mentioned

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