·         Level of educational attainment required:

o    Academic Degree – Bachelor’s degree in Technology/Engineering, BSc Honours, Masters or PhD.

o    PMP, Prince2, ITIL, Agile delivery, Scrum, Kanban

·         Previous work experience required

o    13+ years’ experience in IT with 8+ years Technology Delivery experience

o    6 + years technical project management\delivery experience with proven ability to manage the technical delivery for an application from design through to operations

o    Should have development/tech architecture experience for at least 3 years on SFDC, Remedyforce

o    Should have experience implementing at least 2 projects on Salesforce platform (Service cloud)

o    Wide breadth or IT experience\exposure including various applications, cloud-computing, servers, data centres, databases, mobile platforms and networking

o    Fully accountable for Schedule, Budget and Quality management (tracking and mitigation, change)

o    Technical delivery\planning of large (multi-user/country) solutions

o    Experience working in a multi-national / multi-cultural / multi-time zone environment

o    Experience in CPG company strongly preferred

·         Language skills required

o    English (Fluent)

·         IT skills required

o    Strong technical delivery management experience/expertise

o    Understanding of the architectures of a complex software project

o    A thorough understanding of software development methodologies (Agile essential), values, and procedures

o    A thorough understanding of multiple Technologies and Technical Landscapes types

o    Experience in deployment of global roll-out of critical application with high business impact

o    Very good understanding of how to deploy an application in IT landscape with high integration of upstream and downstream applications

·         Other skills

o    Exceptional communication, organization, and time management skills.

o    Working experience with Jira or VSTS

o    Ability to coach the team to reach their highest potential.

o    Strong organizational skills and ability to manage a team